Becoming a Patient

Wood River Health Services’ physicians, nurses, and other healthcare providers offer a wide array of pediatric, adolescent, and adult medical, dental and behavioral health services.

Whether patients need a general checkup, help with a chronic health problem, or a complete physical exam, our staff of highly skilled professionals is here to help.

Contact us for an appointment or more information.


Insurance

Wood River Health accepts many types of health insurance, including:

  • Neighborhood Health Plan of Rhode Island
  • United HealthCare
  • Blue Cross/Blue Shield
  • BlueChip
  • Medicare
  • RIteCare
  • Tufts
  • RI Medicaid
  • CT Medicaid
  • Many other smaller insurances

Outreach and Enrollment Specialists are available to assist with insurance eligibility questions and enrollment through HealthSource RI, Rhode Island’s Health Insurance Exchange. All services are confidential. Patients are seen regardless of insurance coverage or ability to pay.

Fees for patients without insurance are determined from a sliding fee scale based upon income and family size.


Interpretive Services

Wood River Health Services contracts for interpretive services, available by phone in each of our exam rooms, which enables us to provide better service to our patients who do not speak English.
Sign language interpretation is also available.

We ask for 48 hours’ notice to schedule interpretive services.


Electronic Health Record

Wood River Health Services utilizes Electronic Medical Record (EMR). This effort is streamlining the management of patient information and allows Wood River Health Services to continue its quality improvement efforts in primary care.

An EMR provides a seamless interface for the integration of comprehensive medical, behavioral health, dental, and pharmaceutical information. It has greatly enhanced Wood River Health Services’ outcome measurement capacity and has been a vital link in Wood River Health Services’ clinical quality program, including risk reduction, practice evaluation, patient education and provider education.

The EMR is also in alignment with The Rhode Island Health Information Exchange Act of 2008 and with statewide efforts in health information technology, including optional participation in CurrentCare, the statewide health information data exchange system. CurrentCare allows healthcare providers who use electronic records to share data and provide coordinated care of patients should they go to a lab, hospital, emergency care centers, etc. This avoids errors and duplication of services while improving quality of the care.


New Patient Packet

To help speed up the intake process, please read the New Patient Welcome Letter, and print the New Patient Checklist and Registration & Consent for Treatment forms. Fill out the appropriate forms and bring them with you to your first appointment.

Please also be sure to read the insurance information on this page and our policies information available here.

Please review our Referral Process.

FAQs

What services are provided?

Services include:

  • Primary Medical Care for the entire family
  • Immunizations and Vaccines
  • Women’s Health and Family Planning
  • Emergency and Preventive Dental Services
  • Lab and X-Ray
  • Social Services and Case Management
  • Patient Education and Outreach
  • Interpretive Services

How do I make an appointment at Wood River Health Services?

For routine care, physicals, and immunizations, or for dental services, please schedule your appointment by calling us at (401) 539-2461.

What do I need to bring to my appointment?

Patients must bring a valid form of ID, proof of address, medication list, and insurance information.  To apply for the Sliding Fee Scale Program, bring proof of income.

How do I pay for my appointment?

All patients are accepted regardless of their ability to pay or insurance status.  We accept Medicaid, Medicare, and many private insurance plans.  A Sliding Fee Scale Program is available to patients.  Payment plans can also be arranged.

What is the Sliding Fee Scale Program?

This Program offers reduced payments for qualified persons and families.  It is based on the Federal Poverty Level guidelines.  The Program may reduce your bill 20-80%.  Patients must provide proof of income (last 3 paycheck stubs, copy of entitlement checks, W2, etc.).

What happens if there is an emergency after business hours?

If the office is closed, and you are experiencing an emergency, please call 911.  If you are an existing patient with an urgent need, or if you need to contact one of our providers, please call 401-539-2461 and an operator will assist you.